Frequently Asked Questions

Everything you need to know about Giddy Up.

How does Giddy Up track my steps? +

Giddy Up reads step data from your device's built-in health APIs — Apple HealthKit on iOS and Google Fit on Android. You don't need to do anything special. Just carry your phone as usual.

Is Giddy Up free? +

Yes, Giddy Up is completely free to download and use. There are no hidden fees, subscriptions, or premium tiers.

How do I join a game? +

You can create a new game and invite friends, or join an existing game using a share code. Just open the app, tap "Join Game," and enter the code.

How many people can be in a game? +

Games support up to 8 players. This keeps competitions personal and the leaderboard exciting.

Do I need a smartwatch or fitness tracker? +

No. Your phone tracks steps on its own. If you do have a smartwatch connected to Apple Health or Google Fit, those steps will sync automatically.

What platforms is Giddy Up available on? +

Giddy Up is currently available on iOS. Android support is coming soon.

Can I cheat? +

We rely on your device's health data, so steps must come from actual movement. Artificially inflating step counts violates our terms and may result in account suspension. Play fair — it's more fun that way.

Still have questions?