Help Center
Quick guides to get you up and running.
Getting Started
- Download Giddy Up from the App Store
- Sign up with your email
- Allow Giddy Up to access your health data (step counts)
- Choose a display name and color
- Create a game or join one with a code
- Start walking!
Step Tracking
Steps not showing up? Make sure Giddy Up has permission to read health data. Go to Settings > Privacy > Health on your iPhone.
Steps seem low? Keep your phone with you while walking. If you have an Apple Watch, steps from your watch sync through Apple Health automatically.
Steps delayed? Step data syncs periodically. Open the app and tap "Take Steps" to trigger a fresh sync.
Games & Competitions
Creating a game: Tap "Create Game," choose your game type and duration, then share the code with friends.
Joining a game: Tap "Join with Code" and enter the code you received.
Leaving a game: Open the game, tap the menu, and select "Leave Game."
Account
Changing your name or color: Go to your profile from the hamburger menu.
Deleting your account: Contact us and we'll handle it promptly.
Need more help?